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Privacy Policy

Last updated: December 2024

Blue Star Automotive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you contact us through our website, we may collect the following personal information:

Automatically Collected Information

When you visit our website, we automatically collect certain information:

How We Use Your Information

We use the collected information for the following purposes:

Purpose Information Used Legal Basis
Respond to inquiries Name, email, phone, message Legitimate interest
Provide automotive services Service request, contact details Contract performance
Website improvement Usage data, analytics Legitimate interest
Security and fraud prevention IP address, device info Legal obligation

Data Storage and Security

Storage Location

Your personal information is stored securely on our servers and in our customer management system. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to:

Contact form submissions: We retain these for up to 3 years unless you request deletion.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request access to the personal information we hold about you and receive a copy of your data.

Correction

You can request that we correct any inaccurate or incomplete personal information.

Deletion

You can request that we delete your personal information, subject to certain legal obligations.

Restriction

You can request that we restrict the processing of your personal information in certain circumstances.

Objection

You can object to the processing of your personal information for certain purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

International Data Transfers

Your personal information is processed and stored within the United Kingdom. If we need to transfer your data outside the UK, we will ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Blue Star Automotive
Phone: 07927467663
Email: Blue.star.engineering.4u@gmail.com
Address: Unit 2, Sefton Street, Chadderton, Oldham, OL9 7LX

Data Protection Officer

For privacy-related inquiries, you can contact us using the information above. We will respond to your request within 30 days.

Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

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